Information We Collect

At Salvatore, we collect information that you provide directly when registering for our baking and pastry courses, subscribing to newsletters, or contacting us through our website. This includes your name, email address, phone number, dietary restrictions, and billing information.

When you participate in our culinary workshops or classes, we may collect feedback, photos from sessions (with your permission), and information about your learning progress to personalize your educational experience.

How We Use Your Information

Your personal information helps us deliver exceptional baking education and maintain communication about our programs. We use this data to process course registrations, send educational materials, and provide customer support.

• Process enrollment in baking and pastry courses
• Send course updates, schedules, and educational content
• Customize learning experiences based on skill level and interests
• Manage dietary accommodations and special requirements
• Improve our teaching methods and course offerings
• Communicate about upcoming workshops and special events

We also analyze website usage patterns to enhance our digital learning resources and make our online content more accessible to students across Canada.

Information Sharing and Disclosure

Salvatore does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data in specific circumstances that directly support your educational experience or legal compliance.

Data Security and Protection

We implement multiple layers of security to protect your personal information. Our systems use encryption, secure servers, and regular security audits to prevent unauthorized access to your data.

All payment transactions are processed through PCI-compliant payment gateways, ensuring your financial information receives bank-level security. We never store complete credit card numbers on our servers.

Despite our security measures, no system is completely immune to breaches. If a security incident affects your personal information, we will notify you promptly and take immediate steps to minimize any potential impact.

Your Rights and Choices

Under Canadian privacy legislation, you have several rights regarding your personal information. You can exercise these rights by contacting us directly through the methods provided at the end of this policy.

• Access copies of personal information we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to legal requirements)
• Receive information about how we collect and use your data
• File complaints about our privacy practices

You can unsubscribe from marketing emails at any time using the link in our messages. However, we may still send you important communications about courses you're enrolled in or account-related matters.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law. Different types of information have different retention periods based on their purpose and legal requirements.

Student records, including course completions and certifications, are kept for seven years to support your professional development and our accreditation requirements. Marketing and communication preferences are maintained until you request removal.

When we no longer need your information, we securely delete or anonymize it using industry-standard methods. Some information may be retained in anonymized form for statistical analysis and course improvement purposes.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. These small files help us remember your preferences and understand how visitors interact with our content.

Essential cookies are necessary for basic website functionality, including secure login and course access. Analytics cookies help us understand which pages are most useful and identify areas for improvement in our digital learning platform.

International Data Transfers

Your personal information is primarily stored on servers located in Canada. Occasionally, we may use service providers or technology platforms that store data in other countries with adequate privacy protections.

When international transfers occur, we ensure appropriate safeguards are in place through contractual protections and compliance with Canadian privacy standards. We never transfer data to countries without adequate privacy protections.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or through prominent notices on our website.

Minor updates, such as clarifications or contact information changes, may be made without direct notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.